Global Leadership Summit notes: Wayne Cordeiro

I knew Wayne Cordeiro from his sermon podcasts from his church at Hawaii — New Hope. I know he was down-to-earth funny yet speaks from the heart and very good at challenging his audience to act out what was learned. That’s what I expected, and I received even more.

I just feel that what he talked about is exactly what I need as one of the leaders at Grace Place — at this very moment, in this season of my life. He talked from his experience as pioneering leader at his church and how burnout has almost robbed him of the joy of continuos service to God. I believe he has a corresponding book about this talk — Leading on Empty.

Here’s my talk notes of Wayne Cordeiro’s talk at the Leadership Summit:

Wayne Cordeiro – session 2Wayne-Cordeiro-photo.jpg

– teach what you know, but ultimately you reproduce what you are

– we don’t forget that we’re pastors and leaders. we forget we’re humans

– there will be time that you will hit the wall

– suffering will change you, but not necessary for the better. you must choose that

– you can suffer incorrectly

– or, you can suffer according to the will of god.

– when everything is going right, we feel invincible

– you can’t keep burning a lamp and not refuel it

– 85% of what you do, anybody can do

– 10% of what you do, someone can be trained to do

– 5% of what you do, nobody else can do

– only I can be a husband to my wife

– only i can be a dad to my children

– only i can grow my relationship with God

– only i can keep myself healthy

– in the end God will not hold you accountable for what you have done. He will hold you accountable for how much of what you have to do you have done

– you might be doing the wrong assignment

– what’s your 5%?

– when you’re clear headed and close to God, write down your 5%

– when you are down in the valley, look at those list.

– Jer. 17:16

– greatness does not happen in a day, but it happens daily

– if you don’t feed your soul, you can be doing the work of God and starve yourself.

– you can be a dead leader running

– rest can give you traction in life

– you can do ministry without a soul

– your attitude is your barometer if you soul is present

– your first most important decision in life is to follow Jesus. The second most important decision in your life is your attitude when you follow Jesus.

Global Leadership Summit notes: Bill Hybels

Last Saturday, Kuya Prudy and I was able to catch Bill Hybels and Wayne Cordiero live at CCF for the Manila leg of the Global Leadership Summit. To say that it’s inspiring to hear these two great leaders is an understatement.

I’m going to share my talk notes, beginning with Bill Hybels:

Bill Hybels – session 1bill_hybels_2_3.jpg

– Act 2:42

-there was a time in history that there was a community of believers radically devoted to God, so devoted to one another that they call themselves brothers and sisters and will die in each others arms during persecution

– they prayed bold prayers, God did amazing things

– people wanted inside that community because of what’s happening IN that community

– what happened in the 1st century can happen in the 20th century. The holy spirit hasn’t weaken over the centuries

– build a biblically functioning community or DIE TRYING.

– when we’re starting Willow Creek Community Church, we don’t have money, so we sold tomatoes

– we planned, and thought they will come by the hundreds, but then came in 10s or 20s and 30s

– we cleaned the theater for other people’s vomit

– I have doubts, and thought of the other life (as a businessman) that I should have.

– if we stick out with the acts 2 dream, we can change the community

– leaders have to believe it in their core

– the local church is the hope of the world

– be willing to set aside your career plans

– be fully surrendered into the acts 2 dream

– if the church will function like acts 2, it should be well led

Corruption on the streets

We have an old joke back in our dormitory. One day, a kotong cop apprehended a clueless, moneyless motorist, and asking for “lagay”.

“Sir, wala po talaga eh,” he said. “Sige 200 nalang.”

“Wala po talaga, eh.”

“100.”

“Boss, pasensya na po, wala talaga.”

“50?”

“Sorry po talaga.”

“SIGE NA NGA, PAPITIK NALANG SA TENGA!”

* * *

Election time is nearing. And each prospective president declares battle against corruption. Well and good. But before we prevent the ZTE Broadband kind of corruption, why don’t we take a look the very basic problem of corruption in our society — kotong cops/MMDA/MAPSA/whatever-their-municality-calls-them. This problem is a reflection of who we are as a people. A people that is willing to feed the corrupt, intimidated by the corrupt, and is willing to be corrupted for a whooping P100 bill. That’s sick.mmda.png

One of my most famous blog post is “Swerving is NOT a violation, and other petty MMDA abuses”. It’s so popular that after I shared my experience with MMDA operatives, a bunch of other people shared theirs. And they found this entry through the search engines. People are looking for ways to vent their ugly emotions against this simple yet profound act of corruption in the government and its people.

Take for instance this poster’s experience:

I just changed lane, and i’m very sure of that. An officer apprehended me… swerving daw. After minutes of discussion, we ended up “kotong”. The worst is… ang sabi sa akin ng officer, ma’am wag po dito… escortan kita hanggang dun sa chino roces, marami kasing nakatingin dito, dun mo iabot, ibalot mo sa tissue”. Wow, grabe… kapalmuks.
That was in south superhighway buendia. Nagkalat ang mga talamak na officers dun.

Whenever I see MMDAs on the street, I would jokingly tell my wife, “I want to run these people off”. I know that’s wrong. WWJD, eh! But hey, mine is angst towards the very simple corruption in our society. And because I am frequent in the streets, I can feel the pain every single day.

You can help fight corruption in the streets.

1. Know your rights. Don’t let MMDA/Cops/MAPSA intimidate you

2. Don’t bribe. Even if it’s really tempting. (I’m preaching to myself).

3. I know this may be wrong, but I have decided not to give my license to them especially if I know I am right. I noticed that your driver’s license has become their “bargaining tool”. If they have your license, the next question would be “Pano natin aayusin to, Sir.” Defend your right with dignity and grace. Don’t give in.

And finally, rejoice! Bayani Fernando’s day is nearing to an end. (On the side note, I wonder why Bayani Fernando keeps pushing himself to run for president. Eh, yung mga bata nya hindi nya masuheto. Pano pa yung mga Chinese ZTE officials pag naging presidente sya?)

Leadership – Disney style

Tony Morgan of New Spring Church recently reviewed the book Creating Magic by Lee Cockerell, the former executive vice president of operations for Walt Disney World Resort. Great insights, challenging statements for the leaders — whether you’re leading a company as an entreprenuer or a non-profit organization like a church. I’d like to share the principles he posted on his blog.

  • “If your company’s competitive advantage is based on products and services alone, you are at risk. But if it’s based upon products, services, and quality service, then you’ll have a competitive advantage that’s very difficult to match.”
  • “If you want your employees to deliver excellent service, you’d better provide them with excellent leadership.”
  • “Good leaders are humble enough to admit what they don’t know, and great leaders are constantly looking for new information.”
  • “Great leaders always focus on others, not on themselves. They hire the right people, train them, trust them, respect them, listen to them, and make sure to be there for them when needed.”
  • “The days of the vertical chain of command as a way of doing business are over.”
  • “If you want to lose great people quickly, look over their shoulders all the time and make all their decision for them.”
  • “If you give people responsibility without als giving them the necessary authority to carry out hose responsibilities, you are setting them up for failure.”
  • “One typical symptom of a flawed organizational design is too much time spent in meetings.”
  • “The ability to lead is something to look for in everyone you consider hiring, no matter what the position is.”
  • “Hire people who are smarter and more talented than you.”
  • “If someone is not performing well, you owe it to everyone on the team, as well as the company as a whole, to change the lineup as quickly and efficiently as possible.”
  • “I got coffee for employees rather than ask them to get it for me.”
  • “Make every adjustment with the attitude that it’s reversible, that not only can you change it again, but you eventually will have to.”
  • “People who read for pleasure tend to be more successful because their reading makes them more creative.”
  • “Many people talk about having a business life and a personal life, but in reality you have only one life, and the best leaders are passionate about everything in it.”

Lessons from a rookie entrepreneur

Being an entrepreneur is not in my blood. I don’t have a Chinese blood — I’m half Pinoy and half Bicolano. Ok, if you didn’t get the joke, never mind. My parents weren’t engaged in any business. I learned about business in college. But being an accounting student, I learned only half of it — half management and half numbers.

And so when I started Team Sparrow, Inc. in 2001, I’m clueless of what I was doing. There were times when I hit the wall and didn’t know what to do — no one is mentoring me, nothing is available in the books — I just do whatever sounds logical to me. And so there were mistakes, huge ones.  Needless to say, I learned a lot from those mistakes. The painful way. After 7 years, after the ups and downs, I feel like this is the only time where I can say I’m ready to do business.

If you’re a budding entreprenuer, you don’t have to commit these mistakes. Learn from these and avoid the pains. Let me share some of the mistakes I committed in the past 7 years and hoping that, by writing about it, these mistakes will stare at me whenever I’m confronted with the same thing and therefore, avoid committing the same stupid things:

1. Keep the operation cost as low as possible. We started well. Cash is present. The first mistake: launch a web product extravagantly — like, in a hotel — in the hopes that there will be media attention. There was time that earnings are good, so we moved from one “better” office space to another, treated employees during their birthdays, purchased computers even if it’s not needed (yet). While I cherish those birthday parties (and never regret that, it’s my way of loving my employees), I wished I had chopped the cost down. We could have stayed to the same office space as long as possible. We could have used what is available. We could have maintained just one internet connection. Bring down the cost as low as possible. It definitely is a way to survive the crunch time.

2. Less is more – I thought hiring more employees when I’m capable of is a sign of success. So I did. I thought too many projects is the way to go. So we tried to squeeze in as many projects as possible. I thought the more diverse our services are, the better it is for us. So we offered not just web development and designing, we tried web hosting, email hosting, even logo designs and calling cards.

The problem: I realized that for some tasks, 3 staff working can be accomplished by 1 really good programmer or designer. The key is to find a top notch team — dedicated and passionate about what they are doing. We tried to acquire jobs that are not really in our core competency. The key is to focus on what you are good and and do it well. Less is more. Focus is the key.

3. Be hands on – I tried to automate everything — from accounting to task management to employee log in/log out. Automation is good. In fact, it should be the right thing to do IF you’re not going to actually eliminate yourself as the real, physical person overseeing the operation. In my hope to lessen my workload, I took refuge in automating things. In task management, for instance. I assumed that when I have tasks on queue on my automated task management system, the team will run with less supervision. Wrong. The reality is, even if they see they have tasks on queue, very few will pick those tasks up on their own. They still need someone to direct them and give them tasks to follow.

Automation is good. But don’t make it as an excuse to being lazy.

4. Do not avoid hard conversations – I’d like to see myself as a people person. And because of that, I hate to offend people. The first resignation I had broke my heart. I love my people and I hate to see them leave.

But — what if you have guys who are incompetent, comes in early — for lunch, proud and unteachable? Should you stick? Should you avoid being offensive? The quick answer is – no. Be the boss that you are and make that hard conversation. Fire him if it’s needed. That’s easier said than done, though. After 7 years, I’m still working on that.

Those are just a few. I’ll try to add some more in the coming days. I hope you learned something from my mistakes.